Hôtel des Arts Saigon - MGallery - Luxury hotel - Photoshooting Policy

Photo Shooting Policy for In-House Guests & Walk-In Guests Who Do Not Stay at the Hotel

In order to protect the privacy and safety of guests staying at Hotel des Arts Saigon, a policy regarding photo and video shooting has been implemented since January 1, 2024, with the details outlined below:

1/ Professional photo or video shooting is not allowed in rooms or any area within the hotel, for both in-house and walk-in guests. Any attempt to capture photos or videos using professional equipment will be considered a professional photo shoot, and a photo shooting package fee will be applied, except for crew teams who have received official approval from the Hotel Management Team.

2/ Guests are welcomed to capture memories with their mobile phones for non-commercial purposes, provided they comply with the policies outlined in this document.

3/ Any requests for professional photo shoots during a guest’s stay must be communicated to the hotel in advance or at the time of reservation. The hotel reserves the right to apply package fees and conditions for photo shoots upon check-in or to reject any shooting crew arriving without prior notice.

4/ No Changing Outfits at the Hotel: Changing outfits at the hotel premises for photography, whether using a mobile phone or a camera, will be considered a professional photo shoot. In such cases, the photography package fee will be applied.

5/ No Professional Make-up at the Hotel: Guests are allowed to make simple touches to their look at the hotel. However, professional services such as applying makeup, styling hair with a makeup artist, or using professional equipment to alter appearance are not permitted anywhere in the hotel, including restrooms.

6/ Respect for Privacy: Guests taking photos or professional teams conducting shoots must commit not to capture or include in photographs any exposure of other hotel guests or staff (front or back view) without the explicit approval of the individuals concerned.

7/ Approval Process: All photo shoot inquiries are subject to hotel availability and must be approved by the hotel management team.

8/ Restrictions: The hotel does not accept photo shoots for underwear products, nude, sexual, or any other shoots that do not comply with local laws or hotel images. The hotel reserves the right to reject any use of hotel imagery for commercial or promotional purposes without prior notification and approval from the hotel.

9/ Maximum Crew Size: The maximum number in a photo crew is 10 persons.

10/ Licensing Disclaimer: The hotel is not liable for licensing matters if photos taken include hotel artwork, model, or flycam.

11/ The use of scotch tape, glue, nails, or any other fixation type on the hotel’s walls or doors is not allowed. Technical installations must be approved by the hotel at least 7 business days before the event date.