Hôtel des Arts Saigon - MGallery - Luxury hotel - The Cleanliness and Prevention ALLSAFE program

The Cleanliness and Prevention ALLSAFE program


Some of the most stringent cleaning standards & operational protocols in the world of hospitality.

Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR’s ALLSAFE sanitary guidelines. As we work on new and improved processes to ensure the safety and wellbeing of our guests and team members, we would like to share updated hygiene practices which have been implemented at our hotel with you.

At each touch-point along the guest journey through Hôtel des Arts Saigon, extensive measures are being taken to protect guests and team members:

Hands sanitizers equipped in all public areas (elevator, lobby, gym, pool, F&B outlets).

Body temperature check at hotel entrances and health declaration form to be enforced at check-in.

Masks (and gloves for Front Office and Food & Beverage) worn by all employees.

Virtual restaurant and in room dining menus.

Disposable medical masks throughout the hotel and dining outlets.

Hands-on training for all employees, a dedicated on-property roll-out committee and a format audit program, validated under the global ALLSAFE Cleanliness label, ensure initial and continued compliance.

The appointment of specially trained “ALL Safe Officers” to oversee all cleaning-related hotel operations, preventative measures and to handle guest inquiries.

As we welcome our friends, family and community back to Hôtel des Arts Saigon, please be assured that we are also looking ahead, through and past the COVID-19 pandemic, to ensure that our valued guests and team members will always be looked after with the highest degree of safety, care and comfort. For additional information on Hôtel des Arts Saigon’s and Accor’s commitment to helping its community stay safe and stay well, please click here.

We are continuously ensure safety for guests and hotel staffs. Please browse in our current wide array of exclusive Food & Beverage specially created for your comfort and enjoyment HERE.

MGALLERY. STORIES THAT STAY.

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